Terms & Conditions
Welcome to Cityculturekicks ("Cityculturekicks", "we", "our", or "us"). These Terms & Conditions ("Terms") govern your access to and use of www.cityculturekicks.com ("Website") and the purchase of products offered through the Website.
By accessing, browsing, or placing an order on this Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website.
1. Eligibility
By using this Website, you confirm that you are at least 18 years of age or are using the Website under the supervision of a parent or legal guardian.
2. Products & Availability
Cityculturekicks offers authentic sneakers, footwear, apparel, and accessories. All products are subject to availability.
We make every effort to display product descriptions, specifications, pricing, and images accurately. However, slight variations in color or appearance may occur due to screen settings, photography, or manufacturer updates.
We reserve the right to discontinue, modify, or limit the availability of any product at any time without prior notice.
3. Pricing
All prices displayed on the Website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.
Cityculturekicks reserves the right to correct pricing errors and modify prices at any time without prior notice.
4. Orders & Payment
Orders are confirmed only after successful payment authorization.
We reserve the right to refuse or cancel any order due to:
- Product unavailability
- Pricing or listing errors
- Payment authorization failure
- Suspected fraud or unauthorized transactions
- Violation of these Terms
- Legal or regulatory requirements
If your order is cancelled after payment has been received, the applicable amount will be refunded to the original payment method.
5. Shipping & Delivery
Orders are processed and shipped in accordance with our Shipping Policy.
Estimated delivery times are provided for reference only and may vary due to courier delays, weather conditions, public holidays, or circumstances beyond our control.
Cityculturekicks is not liable for delays caused by third-party courier partners after dispatch.
6. Returns, Exchanges & Refunds
Due to the exclusive and limited-edition nature of many of our products, all sales are final.
Returns, exchanges, or refunds are accepted only in cases of verified damaged, defective, or incorrect products, subject to our Returns & Refund Policy.
Customers must report such issues within the specified time period and provide the required supporting evidence, including an unboxing video where applicable.
7. Product Authenticity
Cityculturekicks guarantees that all products sold on the Website are genuine and authentic.
Cityculturekicks operates as an independent reseller and is not affiliated with, endorsed by, or an authorized retailer of any brand unless expressly stated.
All trademarks, logos, product names, and brand assets remain the property of their respective owners.
8. Warranty
Manufacturer warranties, where applicable, are governed solely by the respective brand's warranty terms.
Cityculturekicks does not provide manufacturer warranty services or make warranty decisions on behalf of any brand. Customers may contact us for assistance with warranty-related queries.
9. User Responsibilities
You agree to:
- Provide accurate and complete information when placing orders.
- Maintain the confidentiality of your account credentials.
- Use the Website only for lawful purposes.
- Refrain from attempting to interfere with the Website's operation or security.
Any misuse of the Website may result in suspension or termination of access.
10. Intellectual Property
All Website content, including text, graphics, logos, images, designs, layouts, icons, and software, is the property of Cityculturekicks or its licensors unless otherwise stated and is protected by applicable intellectual property laws.
No content from this Website may be copied, reproduced, distributed, modified, or used without prior written permission from Cityculturekicks.
11. Limitation of Liability
To the fullest extent permitted by law, Cityculturekicks shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from the use of the Website or the purchase or use of any product.
Our total liability shall not exceed the purchase price paid for the applicable product.
12. Indemnification
You agree to indemnify and hold harmless Cityculturekicks, its directors, employees, affiliates, and service providers from any claims, losses, liabilities, damages, or expenses arising from your breach of these Terms or misuse of the Website.
13. Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
14. Third-Party Services
The Website may include links to third-party websites or services. Cityculturekicks is not responsible for the content, policies, or practices of those third-party websites.
15. Force Majeure
Cityculturekicks shall not be liable for any delay or failure to perform its obligations due to events beyond its reasonable control, including natural disasters, pandemics, government actions, strikes, transportation disruptions, or failures of communication networks.
16. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes arising from or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi, India.
17. Changes to These Terms
Cityculturekicks reserves the right to amend or update these Terms & Conditions at any time without prior notice.
The revised Terms will become effective immediately upon publication on the Website. Continued use of the Website constitutes acceptance of the updated Terms.
18. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Cityculturekicks
Website: www.cityculturekicks.com
Email: care@cityculturekicks.com